What is Digital Experience Monitoring?

DEM measures the actual experience your users have with applications and SaaS — how fast and reliable things feel from their point of view — across the whole chain from their device and WiFi, through their ISP and the internet, to the cloud and the app itself. Instead of monitoring one server or one link in isolation, it stitches the full journey together, so you can see and fix what your people actually experience rather than what a single system reports