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For Business

AI Voice & Automation

Agent Assist

Real-time AI suggestions

AI Voice Bots

Automate voice conversations

Conversational IVR

Natural language IVR

Quality Audits

Automated QA scoring

Sentiment Analysis

Gauge customer sentiment

Speech Analytics

Analyze call speech

Voice AI Agents

AI-powered voice agents

Omnichannel Voice Integration

Unified Communications (UCaaS)

All channels, one platform

Voice + SMS

Blend voice & SMS

Voice Security & Compliance

Call Encrytion

Secure voice calls

Call masking

Hide real numbers

Fraud Detection

Spot spam & robocalls

Number masking (ride-hailing, marketplaces)

Hide real numbers

STIR/SHAKEN Compliance

Caller ID authentication

Customer Experience

AI powered cloud contact centre

Smart cloud CX

Auto Dialers

Automated outbound calling

Blended Contact Centre Services

Inbound + outbound in one

Inbound Contact Centre

Handle incoming calls

Multi-Location Contact Centre

Manage multiple sites

Outbound Contact Center

Manage outbound campaigns

Predictive Dialers

Smart auto-dialing

Remote Contact Centre

Work-from-anywhere agents

Communications

Asterisk Solutions

Open-source PBX

Cloud SIP Trunking

Cloud-based calling

FreeSWITCH Solutions

Scalable telephony platform

PRI Lines

Enterprise-grade voice lines

Voice API

Build voice into apps

WebRTC SDK

Browser-based calling

Messaging

Email Solutions

Business email delivery

OTP Authenticators

Secure one-time passwords

RCS Business Messagings

Rich messaging experience

WhatsApp Business API

Business messaging on WhatsApp

Voice Solutions

Auto Attendants

Automated call routing

Hosted IVR

Cloud-hosted IVR

Indian 1400 Numbers

Bulk voice numbers

Indian 1600 Numbers

Application-to-person numbers

Indian DID Numbers

Local virtual numbers

Indian Toll Free Number

Free-to-call numbers

International Voice

Global voice routing

Missed Call Services

Lead capture via miss call

OBD Solutions

Bulk voice broadcasts

Voice OTP

OTP via call

Business Phone System

Hybrid PBX

Cloud + on-prem mix

IP PBX

On-site phone system

Virtual Phone System

Number without hardware

VoIP Solutions

Internet-based calling

Connectivity

Business Broadband

Reliable office internet

IPLC

International private line

Managed SD-WAN

Optimized network routing

Managed WiFI

Fully managed wifi

Private 5G

Dedicated 5G network

Satellite Internet

Connectivity anywhere

Mobility

Corporate Hotspot

Mobile data for teams

Corporate Postpaid

Business mobile plans

IoT M2M Solutions

Connected devices at scale

Cybersecurity

Network Security

Firewalls

Appliance or firewall-as-a-service

Intrusion Detection & Prevention

Network based intrusion prevention system

Next Generation Firewall

Next Generation Firewall Provider

Secure Web Gateway

Safe internet access

VPN

Secure remote access

Endpoint Security

Antivirus / Anti-malware

Endpoint Protection Solutions

Endpoint Detection & Response (EDR)

Detect & respond on endpoints

Mobile Device Management

Manage & secure devices

Cloud Security

Cloud Workload Protection

Cloud Workload Security

Identity & Access Management (IAM)

continuous-authentication

Continuous User Authentication

Multi Factor Authentication

Workforce & customer MFA

Single Sign On

One secure login

Zero Trust Network Access

Verified app-level access

Data Security

Backup and Disaster Recovery

Data Backup Solutions

Data Loss Prevention

Best data loss prevention solution

Encryption

End-to-End Encryption services

Threat Detection & Response

Advanced Threat Protection

Advanced Threat Detection

SIEM

SIEM Solutions for Businesses

Soar Solutions

Managed SOAR Services

XDR Solutions

Extended detection and response services

Managed Security Services (MSSP)

24x7 Security Monitoring

24x7 Security Monitoring Services

Incident Response

Incident and service request management

Security Audit

Security Assessment Services

Zero Trust & Modern Security

Digital Experience Monitoring

Digital Experience Monitoring Solutions

Remote Browser Isolation

Remote Browser Isolation Services

SASE Solutions

Managed SASE Services

Zero Trust Architecture

Zero Trust Security Provider

Zero Trust on Premises

On-Premise Access Control Provider

Omnichannel Voice Integration

Voice + Email

Blend voice & email

Voice + Whatsapp

Blend voice & WhatsApp

Cloud Services

Cloud Services

Google Cloud Platform (GCP)

Direct GCP connectivity

Cloud Server

Scalable cloud compute

Colocation

Host your own servers

Data Centre

Enterprise hosting facility

Dedicated Servers

Full server control

Storage Solutions

Cloud & on-prem storage

VPS Hosting

Virtual private servers

Website Hosting Solutions

Reliable web hosting

Cloud PBX

Hosted phone system

Cloud Connectivity

Amazon Direct Connect

Direct AWS connectivity

Microsoft Azure Express

Direct Azure connectivity

Cloud security

Cloud Access Security Broker

CASB solution providers

Cloud Security Posture Management

Cloud Security Assessment

SaaS Security Posture Management

SSPM Service Provider

SaaS Security Tool

Protect SaaS apps

Others

Others

CRM Solutions

Manage customer relationships

Digital Services

End-to-end digital solutions

System Integration

Connect your tech stack

For Home

Home Internet & Connectivity

Fiber Broadband

High-speed fiber internet

Fixed Wireless Access

Wireless last-mile internet

Internet Backup

Backup Connectivity on the go

Satellite Broadband

Internet via satellite

WiFi Routers & Mesh Systems

Whole-home wifi coverage

Wireless Broadband

4G/5G home wifi

TV & Entertainment

DTH Connection

Direct-to-home TV

IPTV Services

TV over internet

OTT Bundles

Netflix, Prime, Hotstar & more

Set Top Boxes

TV set-top boxes

Smart TV plan

Smart TV bundles

Home Phone & Calling

International Calling

Affordable ISD plans

Landline Fixed Line

Traditional home phone

Voip Home Calling

Internet-based calling

Home Security & Surveillance

Alarm System

Intrusion alerts

CCTV Cameras

Indoor / outdoor monitoring

Remote Monitoring Apps

Monitor from anywhere

Smart Door Lock

Keyless home entry

Video Doorbells

See who's at the door

Mobile & SIM Services

Data Packs

Add-on data

eSIM Services

Digital SIM

Family Plans

Shared plans for family

Prepaid Sim Plans

Pay-as-you-go plans

Smart Home Solutions

Smart Lighting

App-controlled lighting

Smart Plugs Switches

Automate appliances

Smart Thermostat

Automated climate control

Smart Wifi Systems

Connected home wifi

Voice Assistant

Alexa, Google Home

Industry

Industry

E-Commerce

Digital commerce & customer solutions

Healthcare

Digital health & patient solutions

Education

EdTech & campus solutions

Real Estate

Industry

Logistics

Supply chain connectivity

BPO

Contact center & outsourcing

Automobile

Connected mobility & automotive solution

BFSI

Banking, financial services & insurance solutions

D2C

Direct-to-consumer solutions

Compliance & India

Compliance & Authority

DoT Licensing

TRAI

NDNC 2018

DPDP Act

India Mission & Policy

Digital India

Privacy Policy

Your Account

Register / Login

Partner Register / Login

What is the difference between the WhatsApp Business App and the WhatsApp Business API?

The WhatsApp Business App is a free mobile app for small businesses. It supports one user on one phone, offers business profiles, quick replies and a product catalogue, but does not support CRM integrations, automation or bulk messaging. The WhatsApp Business API service is designed for medium and large businesses through a WhatsApp Business API provider or Meta-approved Business Solution Provider (BSP). It supports template messages, multi-agent access, CRM integrations, chatbots and automated transactional messages. WABA is a paid service with Meta charging per conversation.


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