Cloud Telephony in India & its advantages
Cloud telephony refers to a type of telephony system that is hosted on the cloud (Internet) rather than on-premises hardware. This means that the system is accessed and managed remotely, and calls are routed through the Internet rather than traditional phone lines. Cloud Telephony is a service that allows businesses to make and receive calls using the internet instead of a traditional telephone network.
Advantages of Cloud Telephony - Cloud Telephony has many advantages over traditional telephony. Some of these advantages are:
1. Cost-effective: Cloud Telephony is a cost-effective solution as it eliminates the need for expensive hardware and software. It also reduces the cost of long distance calls.
2. Flexible: Cloud Telephony is a flexible solution as it can be easily customized according to the needs of the business. It can be easily scaled up or down according to the changing requirements of the business.
3. Reliable: Cloud Telephony is a reliable solution as it is based on the internet. This means that the calls are not affected by the weather or any other external factors.
4. Easy to use: Cloud Telephony is an easy to use solution as it does not require any special skills or training to use it. It can be easily accessed by anyone with an internet connection.
5. Scalable: Cloud Telephony is a scalable solution as it can be easily scaled up or down according to the changing requirements of the business. It can be easily customized according to the needs of the business including IVR, etc.
6. Secure: Cloud Telephony is a secure solution as it uses the latest encryption technologies to protect the data. It also uses the latest firewall technologies to protect the network from external threats.
7. Affordable: Cloud Telephony is an affordable solution as it is a pay as you go service. This means that businesses only have to pay for the calls they make. There are no monthly fees or contracts.
8. Easy to install: Cloud Telephony is an easy to install solution as it does not require any special skills or training to install it. It can be easily installed by anyone with an internet connection.
9. Easy to maintain: Cloud Telephony is an easy to maintain solution as it does not require any special skills or training to maintain it. It can be easily maintained by anyone with an internet connection.
10. Environment friendly: Cloud Telephony is an environment friendly solution as it uses the latest technologies to reduce the carbon footprint.
Cloud Telephony is the need of the hour and is the next evolution in the evolution of telephony. It is a technology that makes use of the Internet to provide voice and data communication services. With flexibility of API's, any business can integrate the cloud telephony in their CRM's, ERP,s, etc making it easier for employees to make/receive calls within the application. The call recording and complete call detail reports make it better for admin to manage the KPI's and KRA's of the employees as well.
For complete Telecoms audit or if you wish to upgrade your communications suite to Cloud, contact Telecoms Supermarket India today.
