10 Best Cloud Telephony Solutions for Businesses (Must Read)
Cloud telephony solutions provide businesses a phone system that is powered by the internet and managed entirely on the cloud. Companies find it beneficial because of its ease of scalability and lower overhead expenses. It’s easier to manage than traditional PBX systems, and provides access to many current age features like call recording, analytics, easy IVR management, omni-channel communications, etc. at a fraction of cost and effort. Overall, it heavily improves the operating efficiency of the company.
Considering the benefits, many companies are migrating their communications network to existing cloud solutions. With the wake of COVID, Remote companies need these services more than ever. However, many companies provide these services, and it becomes hard to choose a package that suits the businesses’ requirements.
To assist businesses in their buying decisions, we have listed down some of the best companies across the globe along with their pricing plans. The details are shared below:
10 best cloud telephony solutions for small to medium businesses:
8X8: 8X8 is one of the best brands in cloud telephony across the globe. It enables the workforce to connect teams to one another and to their customers, allowing them to interact more quickly and efficiently. 88% Express was created with small company owners in mind. Because no software is required, the 808 Express plan is great for swiftly starting up meetings. Thanks to a slew of features and a reasonable beginning price of $12 per month per person (which rises to $44 per month per user), it's a great deal. They also provide a free 30-day trial period.
Nextiva: Nextiva is a major supplier of business phone services and Cloud-based communications at an inexpensive price and a wonderful option for assuring the best for your company and clientele. The most basic package from the VoIP service has features that make it simple for users to communicate with clients and customers. Nextiva provides a comprehensive page devoted to assisting small companies in getting started with their virtual phone service. The Essential plan from Nextiva begins at $18 per month per user and goes up to $58 per month per user.
Servetel: Among cloud telephony service providers, Servetel offers a fantastic product with remarkable features. Customers all across the world may use this cloud telephony service to connect, cooperate, and communicate with ease. Servetel is one of India's top cloud telephony service providers, providing cloud telephony solutions for all of your business requirements. It offers a 15-day free trial period at a fee of 1500 INR for SMS and Call services.
CloudConnect: Known as India's only licensed provider of Business VOIP System, the company provides a highly flexible and agile communication platform that enables continuous connectivity. The company specializes in providing customer centric solutions by delivering extensive support in easy migration and integration with the businesses’ platform. You can also try out their services using their free trial version and talk to the sales team to get the optimal package for your business.
Exotel: Exotel is Asia's biggest cloud communication platform, with over 4000 enterprises in India and Southeast Asia using calls and SMS for sales and support. Within 30 minutes, deploy a dependable and scalable solution for enterprises of any size. They provide multiple packages customized for businesses of different scale and requirements. You can try their services under a 15-day free trial period and choose accordingly.
Knowlarity: Knowlarity (Now a part of GupShup) enables firms to manage internal and external communications calls with ease. They provide a 7-day free trial period. The rates are customized according to the size and needs of the business. You can talk to their sales staff to get a package that suits your requirements.
RingCentral: Designed for businesses of all sizes, RingCentral provides a variety of plans and leverages APIs to provide strong customization possibilities. RingCentral's website claims that the technology can be deployed and scaled in minutes. Users may also submit a case online and get live chat and phone help 24 hours a day, seven days a week. The Essential is a good mid-tier plan that costs $19.99 per user per month and goes up to $49.99 per user per month.
Zoom Phone: Zoom Phone is a cloud-based corporate phone solution that works in tandem with a Zoom Meetings video conferencing subscription. Zoom Phone's infinite IVR menus, visual voicemail accessible through email, desktop interface, and mobile applications, as well as chat messaging with any current Zoom user, will be extremely beneficial to small companies. The Essentials is a good mid-tier plan that begins at $120 per user per year and goes up to $240 per user per year.
Dialpad: Dialpad is a low-cost supplier for small and medium-sized organizations. Dialpad is a popular virtual phone service because it focuses on integrations and innovation in addition to services like voicemail transcription, SIP phone compatibility, and video conferencing. Dialpad makes it easy for people to get started by providing a 14-day free trial for any of their programs. The most basic package is $15 per user each month, payable yearly. Users may alternatively pay $25 per month per user.
Vonage: The primary features you'd expect from a household brand are included in all of Vonage's small business solution subscriptions. Its Mobile Plan includes unlimited outbound and incoming calls, as well as SMS texting and group messaging. The Vonage App Center is included in the Mobile Plan. Vonage's most basic plan, the Mobile plan, costs $19.99 per user per month, while the advanced plan costs about $40 per person per month.
Note: The details and pricing plans shared here are provided based on our interaction with customers and websites. Kindly see the respective business websites for most updated pricing.
Conclusion:
Cloud telephony improves the efficiency of your corporate communications and scales with it. Whether you're growing your in-house teams, creating additional offices, or recruiting remote employees, cloud telephony will make the process simple and cost-effective. You won't simply relocate your phone conversations to the cloud with cloud telephony; you'll also integrate them with video meetings, instant messaging, CRM, and other business operations.
Choosing the right option for your business can be a tiring job, but it’s worth the benefits you gain in the long run. Before making a decision, do your own research on each available choice in the market and plan accordingly. Contact Telecoms Supermarket India today for best unbiased advise for your next project.
