Voice Broadcasting and VoIP Services in India: Enhance Your Communication

The Power of Voice Broadcasting and VoIP Services for Effective Communication

Voice broadcasting is a mass communication solution that began in the 1990s, primarily allowing businesses to send telephone messages to hundreds or thousands of recipients simultaneously. This technology, alongside VoIP services in India, offers both commercial and social applications. Organisations can utilise voice broadcasting to reach various targets - members, subscribers, constituents, employees, customers, prospects, or suspects - almost instantly. Additionally, government authorities employ this technology as an emergency notification system in many countries.

How Voice Broadcasting works?

Voice broadcast systems manage a database of users list (in phone number format) to send digitally recorded phone messages. Using voice path in telephony, these applications can simultaneously broadcast thousands of phone messages. The messages can also be personalized through the integration of text-to-speech (TTS) software.

Advanced systems today works as a software on virtual machines connected to PRI Lines or SIP trunks for broadcasting. Voice broadcasting is governed by DOT regime under telemarketing law.

Voice broadcasting has recently become a popular method of direct marketing in many verticals. Industry groups such as insurance, real estate, telemarketing, healthcare, direct sales, etc., have used it to create leads or as a follow-up method to their existing or past customers and/or current prospects. Also, one example of the popularity is its use by Political parties during election campaigns or other awareness campaigns as well as by other government departments. For example, a contestant can use voice broadcasting to send a message about his party achievements to its voter base. This becomes very valuable especially when such campaigns are manpower constrained and there is a huge voter list to call.

Businesses today are also using Voice broadcasting to create marketing leads by delivering a pre-recorded interactive message (using DTMF or keypad). The interactive message is referred to as the "press one" method. The dialer or voice broadcasting system calls the recipient, plays a marketing message, and then asks the recipient to press a number on their phone keypad (e.g. 1) to receive more information or to connect with a live agent.

Both of these methods cost much less than making calls with live sales agents. Tele-sale agents are expensive, so businesses having tele-marketing teams purchase marketing lists that identify good demographic targets. Voice broadcast marketing is cheap that businesses may not need as many as tele-sales agents. Voice broadcast marketing only needs live agents for recipients who express interest in the message by pressing "1".

Size doesn't matter but quality does matter when it comes to business marketing as the information must reach everyone with high quality so no one miss the message. Lately businesses are using automated voice calling to solve problems like bill reminders, notifications, alerts feedback & business promotions etc. Pro-active dialing and broadcasting message to thousands at same time increase your telemarketing approach as voice messaging improves your engagement with your users.

Our voice broadcasting features:

• OTP on call
• Multi keys Input call
• Bulk voice call IVR
• Future scheduling
• Full Reports & analytics
• Text to Speech (TTS)
• Import Contacts
• Low price, no contracts or startup fees
• Scalable to hundreds of thousands of calls
• Ability to schedule for specific times
• Create a simple message in just two minutes!

Instantly connect with customers who even today do not have Internet access. Our Voice broadcasting technology helps you reach out in multiple languages. Voice broadcasting is an effective tool for service notifications, appointment reminders, event invitations, payment reminders and more.

With Telecoms Supermarket India's voice broadcasting service, now your business can easily contact customers while saving time with an automated solution.

Advantages of Voice Broadcasting:

• Increased Response
• Improved productivity
• Better customer experience
• Improved efficiency
• Improved ROI for business owners

How VoIP Works?

Voice over Internet Protocol (VoIP) technology converts your voice into digital signals, allowing you to make phone calls over the internet rather than traditional phone lines. Here’s a simple breakdown of the process:

1. Voice Conversion: When you speak into a VoIP phone or app, your voice is converted into digital data packets.
2. Data Transmission: These packets are transmitted over the internet using protocols like SIP (Session Initiation Protocol) to establish a connection.
3. Routing: The data packets travel through various routers and switches until they reach the recipient’s device.
4. Reconversion: At the receiving end, the digital data is converted back into audio signals, allowing the recipient to hear your voice.
5. Two-Way Communication: This process occurs in real-time, enabling seamless two-way communication.

VoIP also supports various features like video calling, voicemail, and conferencing, making it a versatile communication solution. Telecoms Supermarket India provide the best VoIP services in India.

Is VoIP and Voice Broadcasting Same?

The exact answer is No, Voice over Internet Protocol (VoIP) and voice broadcasting are different types of communication technologies:

VoIP

VoIP allows users to make voice calls over the internet using a PC, smartphone, or other devices. VoIP can also be used to send SMS text messages.

Voice Broadcasting

Voice broadcasting is a mass communication technique that enables organisations to send pre-recorded audio messages to a large number of recipients simultaneously. Also referred to as robo-calling, auto-dialling, or mass calling, this technology is widely used for marketing campaigns, political outreach, emergency notifications, and various other purposes.

Most Voice Broadcasting solutions available today operate on Voice over IP (VoIP) technology. This digital phone system allows users to make and receive calls over the internet, rather than relying on traditional phone lines. Telecoms Supermarket India provides the best VoIP Service India.