Deployment of a Business process automation

Very simple - Process of managing information is called Business Process Automation (BPA). Data and processes are enabled to reduce costs, resources and investment. BPA offers increased productivity by automating key business processes being automated through the use of computers and computer software. Processes once automated require less human intervention and less human time to deliver.

BPA is also known as digital transformation which in other words is technology-enablement of complex business processes. It helps business in streamlining i.e. simplicity, increased service quality, improvement in service delivery, economical costs, etc. Telecoms Supermarket India supports Digital India. It consists of seamless process in integrating applications, restructuring resources and deploying software applications. Robotic process automation (RPA) is an emerging field within BPA which uses artificial intelligence.

BPA's can be implemented in various business areas like marketing, sales and workflow. Tools vary in sophistication, but there is an increasing trend towards the use of artificial intelligence (AI) technologies that can understand natural language and unstructured data sets, interact with users, and adapt to new kind of problems. BPA providers today tend to focus on different industry sectors but their underlying approach tends to be similar in that they will attempt to provide the shortest route to automation by extending the user interface layer (UI) rather than going deeply into the application code or databases. BPA platforms have also simplified their own interface so that these tools can also be used directly by even non-technical staff. The main advantage of these tools is therefore the speed of deployment although the drawback is that it brings yet another IT supplier to the organization.

This field is still evolving. In order to automate these processes, several connectors or sockets are needed to fit these systems, together with a data exchange layer to transfer the information in required format. A messaging service is an option for optimizing your data exchange layer within the process. To map your end-to-end process workflow, you can build an integration between individual platforms using a process driven messaging platform. Messaging service gives you the logic to build any process by using triggers, jobs and workflows in a project. Many companies also use API's (Application Programming Interface) where they can build workflow and then connect various systems or mobile devices. You build the process, creating workflows in the API where the workflow in the API acts as a data exchange layer.

Business process management implementation

Business process management system is way different from Business Process Automation. However, it is possible to create automation process on the back of a BPM implementation. The tools to achieve automation vary, from writing custom application code to using specialist BPA tools. The advantages and disadvantages of BPM are inseparable. BPM implementation provides an architecture for all processes in the business to be mapped, which sometimes delay the automation of individual processes hence the benefits may be lost in the meantime.

Deployment of robotic process automation

The practice of executing robotic process automation results in the deployment of attended or unattended software agents to an organization's environment. These software agents, or robots, are deployed to perform pre-defined structured and repetitive sets of business tasks or processes. Artificial intelligence robots are deployed to handle unstructured data and then deployed after performing and deploying robotic process automation. RPA is the leading gateway for adoption of artificial intelligence in business environments.

The types of Business Process Automation:

• Robotic process automation
• Business Database Automation
• IT Automation (Including server & printer management)
• Department Specialized Automation
• Communications (including Telecoms process)
• Lead management & customer interaction
• Marketing & Social media
• Sales Automation (Including Field force management)

Best steps to automate your business for fast growth

• Automate from the easiest processes first
• Build a culture that embraces automation
• Start small with focus on only one business function
• Automate the process away
• Create an automation service bureau
• Build a history
• Learn from the leaders
• Pick a technology partner

But here’s The Big Challenge - The clients we work with at Telecoms Supermarket India want to know.

Which automation tools should I use to automate and accelerate growth yet stay within my budget?

Telecoms Supermarket India knows and understands Business Process Automation and we have right partners to deliver any solution. TSIN can guide and help you establish and implement a BPA system that is right for you and your business. Contact TSIN now to find out how our business process management and automation solutions can make your business out-perform through the power of process.