Pre requisites of work from home
We understand the demand of home working is increasing. With Gurgaon businesses closed for office workers, work from home is the only solution to keep the business going and serving your customers. However we also understand the difficulties of home working and have created a small guide for businesses.
With the recent events of the Corona virus, the SME's are worst hit where many of us have found ourselves in a position where we may be working from home or working remotely. So today, let's get really educated.
Here are our five best tips for working remotely:
First - Have your tools ready. What does this mean? You need to understand your basic requirements, whether it's your laptop or computer, whether you get information in the cloud, you have it on your local machine. The tools can be your Hosted PBX application or soft phone, video conferencing platform or cloud contact center solution. We can also help you in Cloud CRM if you should need one.
Second - Find a place that isn't too noisy. This means you can be heard and you can hear others without the background noice of cooking or juicer mixer or kids shouting. Make sure you have a decent headset with background cancelling for best customer experience. Have a clean background so if you are in video conferencing, your clients don't see messed up bed, etc.
Third - Be camera ready. What does this mean? It means you really need to think about if your dress code is ok for internal meetings. You already know what the etiquette is for dress in your company for external meetings. You need to make sure you are representing both your business and yourself.
Fourth - Understand who you are meeting with. Make sure you know who you're meeting with. Be organized. It is really important when you do a video call or meeting that you have an agenda. You understand what you want to do and get right to the point. Be organized. We can tell you that remote working has never been more important than it is now.
Fifth - Have a decent Internet connection. Business broadband or Internet leased lines are most suitable if you have few home workers from the same location. Make sure the ping rate, jitter and upload/download speeds are synchronous to give you best cloud PBX or video conferencing experience.
In particular, with the most recent events of the Corona virus, if you read the Five tips above and think that you don't have the right tools available that you need, you can contact us now on 011-4290 8899.
We are here to help. Good luck.
